24x7 onsite support (me).
Fast Internet with provision of the National Broadband Network being installed 18 Dec 1`7.
On site storage for equipment, crates, mount boxes etc.
Through data subscription, customers can gain access to widefield and high resolution data from one or more systems. This method is a very inexpensive way to 'image' the southern hemisphere whilst removing all of the effort and cost to establish a personal set up.
If I do not get the required numbers through data subscription, telescope rentals will be offered. I expect to offer monthly rentals as a minimum, with 3, 6, 9 and 12 month options. Rental periods will commence, where practicable, from a new moon and cease on a new moon. Hourly rentals are not currently under consideration.
Weather - All Sky Camera live feeds direct to my website. Now available here.
Historical weather data collection started on 13 Feb 17 and updated monthly. Current data is here.
ts & Cs
Software usage - For telescope rentals, users should be familiar with the following control and acquisition software: The Sky X, Focusmax and CCDAutopilot. Help files will be available for the use of specific equipment items such as the OPTEC Gemini Rotating Focuser, Planewave Interface and the RCOS Precision Instrument Rotator. For rentals less than 3 months, this software cannot be changed, with the exception of actual software parameters. However, a departure from this baseline configuration will be considered on request. For rentals of 3 months or more, users can install whatever software they prefer.
- It goes without saying that imaging PC's are be utilised for that sole purpose and not used for peer-to-peer downloads/uploads so as to consume available bandwidth and introduce malware to the network. It also goes without saying that the installation of illegal software and/or downloads will not be tolerated and users may forfeit the remainder of their rental period if this occurs.
- Roof control - Fully automated, but I make a nightly assessment based on current and forecasted weather to either leave the roof in 'auto' mode or to place it into 'manual' mode . The latter will ensure the roof will not 'auto open' at some point during the night and therefore pose a risk to equipment.
- Environmentals - Wind and Humidity settings will be decided by me and the roof will close when those limits are reached. The roof will also close when 'Very Cloudy' conditions are reached.
- Weather guarantee - there is no such thing and the weather is always changing. It will be very unfortunate if a rental period is plagued by poor weather, but it simply cannot be controlled and therefore refunds not possible.
- Rental periods will start and end at a new moon. This will allow a user to take advantage of LRGB and NB imaging within the same period. Hourly rentals are not presently under consideration. Availability of rental scopes will be published on my website.
- Telescope Hosting: Users are always welcome to set up their own gear. There are ample motels in the nearby town of Yass. However, installation can also be undertaken on behalf of the user for a one off fee.
- For hosting purposes, it is preferred that users send functioning hardware and pre-configured software. Shipping, insurance, customs fees and GST are all the owners responsibility for both inbound and outbound items. Insurance for the equipment on site is also an owners responsibility/choice, however, the good news is that my home has been removed from being within a bush fire prone zone.
- Data retrieval - it is preferred that users retrieve their data during daylight hours.
- Connection method - Users connect to equipment using either a PTP or L2TP VPN. Direct (not cloud, or third party) connections are also set up. Hosted telescopes can use whatever remote control software the customer prefers.
- I will keep access to imaging PCs that are part of a rented imaging system, purely for troubleshooting. My access to PCs provided as part of a hosted system will be at the discretion of the owner, but is recommended for troubleshooting purposes.
- Copyright and image usage. Data acquired by users on a rented system belongs to that user. However, I may request the use of an image to promote the site.
- I will provide the necessary back up power supply to close the roof in the event of a power outage. Customers can choose as to whether they protect their equipment from sudden power loss/surges by providing an Uninterruptable Power Supply unit.
- Telescope installs are to take place over a full moon period so as to minimize interference to other users. This will be strictly controlled.